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Privacy Policy | Crossway International Doha

Effective Date: October 1, 2026
Entity Name: Crossway International Management Services
Location: Doha, Qatar
Contact Email: info@crosswayintl.com
Contact Telephone: +974 4435 3423

1. Introduction

Crossway International Management Services (“Crossway International,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, utilize our immigration and visa advisory services, or interact with our firm.
Our data processing practices adhere strictly to Qatar Law No. 13 of 2016 on Protecting Personal Data Privacy (PDPPL) and relevant international privacy frameworks governing cross-border transfers.

2. Personal Data We Collect

To evaluate your eligibility, process visa applications, and deliver consultancy services, we may collect the following categories of personal data:
  • Identification & Contact Information: Full name, nationality, national ID/QID details, passport copy, date of birth, residential address, email address, and phone number.
  • Professional & Educational Background: Curriculum vitae (CV), educational certificates, academic transcripts, employment history, occupation codes, and professional licenses.
  • Financial Information: Proof of funds, bank statements, income statements, investment records, and payment transactions.
  • Government & Civil Records: Police Clearance Certificates (PCC), birth certificates, marriage certificates, and medical fitness certificates.
  • Technical & Website Usage Data: IP address, browser type, device information, operating system, and website analytics via cookies.

3. Lawful Purpose & How We Use Your Data

We collect and process your personal data under the following legal bases:
  1. Consent: Explicit consent provided by you when submitting forms, requesting profile evaluations, or signing service agreements.
  2. Contractual Necessity: Processing required to fulfill our immigration, education, work permit, or citizenship consulting contracts with you.
  3. Legal & Regulatory Compliance: Fulfilling legal, tax, verification, or anti-money laundering obligations mandated by relevant authorities.
Primary Uses Include:
  • Evaluating visa and migration eligibility across global pathways.
  • Preparing, verifying, and submitting application files to international educational institutions, government bodies, foreign embassies, and visa processing centers (e.g., VFS Global, TLScontact).
  • Communicating updates regarding your case status, appointments, and inquiries.
  • Improving website functionality, customer service, and corporate operations.

4. Disclosure & Cross-Border Data Transfers

Given the international nature of our services, your personal information may be disclosed to or processed by external third parties solely for lawful processing purposes:
  • Government Authorities & Embassies: Foreign immigration departments (e.g., IRCC Canada, UK Home Office, Australian Home Affairs), government ministries, and diplomatic missions.
  • Educational Institutions & Credential Bodies: Overseas universities, colleges, and credential evaluation agencies (e.g., WES, ECCTIS).
  • Authorized Processors & Partners: Vetted legal partners, international recruiting entities, translation services, and secure cloud storage providers bound by strict confidentiality agreements.
We ensure that all cross-border transfers comply with Qatar PDPPL requirements and that appropriate organizational and technical safeguards are maintained to protect your data integrity.

5. Data Security & Protection

We implement technical, administrative, and physical security measures—including encryption, secure access controls, firewalls, and regular system audits—to safeguard your personal data against unauthorized access, loss, alteration, or disclosure.

6. Data Retention Period

Crossway International retains personal data only for as long as necessary to fulfill the purposes for which it was collected, meet legal or accounting requirements, or comply with statutory retention mandates. Once the retention period expires or data is no longer required, it is securely destroyed or anonymized.

7. Your Individual Rights Under Qatar PDPPL

Under Qatar Law No. 13 of 2016, you are entitled to the following rights regarding your personal data:
  • Right to Access: Request access to and review the personal data we hold about you.
  • Right to Correction/Rectification: Request corrections or updates to inaccurate or incomplete data.
  • Right to Erasure (Omission): Request the deletion or removal of your personal data where processing is no longer necessary or legal grounds cease to exist.
  • Right to Withdraw Consent: Withdraw previously granted consent at any time without affecting prior lawful processing.
  • Right to Object: Object to data processing activities, including direct marketing communications.
To exercise any of these rights, please contact our Data Protection Coordinator in writing at info@crosswayintl.com. We respond to all verified requests within the statutory 30-calendar-day timeframe.

8. Cookies & Web Tracking

Our website uses standard cookies and tracking technology to enhance site navigation, analyze user traffic, and improve user experience. You can control cookie settings through your internet browser preferences.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in regulatory compliance, business practices, or service offerings. Any revisions will be published on this page with an updated “Effective Date.”

10. Contact Us

For questions, privacy inquiries, or to exercise your data protection rights under the Qatar PDPPL, please reach out to us:

Crossway International Management Services
Doha, State of Qatar
Email: info@crosswayintl.com
Phone: +974 4435 3423
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